FREE SHIPPING! CODE FREESHIP  (Cont. USA) Order Custom Stickers from $25! Production Time: 5 Business Days  (After proof approval)
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Frequently Asked Questions

Below you will find answers to some of the most common questions asked by our customers. If you do not see your question answered below, feel free to give us a call at 877-449-7703, email us at info@standoutstickers.com or livechat with us right on the site!

Our Custom Stickers

Proofs

Free proofs are sent for all orders within 48 hours of purchase. They are sent to the email address that is associated with payment for the order. You must reply in confirmation of the proof to begin the printing process. We will not print a design unless you're satisfied with the proof.

Please keep a look out in your SPAM and JUNK folders, as our proof emails may sometimes be flagged and hidden by your email provider causing delays in production time.

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Vinyl Sticker Material Details

We only print on the highest quality vinyl stock (3 mil) and offer a FREE UV Gloss or Matte (3 mil) laminate finish over the vinyl to ensure the highest quality custom stickers. Lamination also helps the longevity of our products. Our Product will last outdoors and be fade free for up to 5 years.

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Do your stickers come on rolls or pre-separated?

All of our custom stickers come pre-separated. We do not print our custom stickers on rolls (unlike most of the competition). Roll stickers are generally printed using the flexographic printing method which doesn't hold up outdoors. We do not offer low end products.

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Minimum Quantity

Our minimum sticker quantity is 75 stickers for our standard shapes. We're currently one of the only custom sticker manufactures that offers a minimum run of 75 full color stickers with such a great turnaround and for such a low price. Our minimum quantity for custom die cut stickers is 125 stickers.

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Do you print on Clear Vinyl?

At this time we ONLY print on white vinyl. Based on popular demand white vinyl is our primary stock. Need something custom? Just contact us.

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Full Color Printing

Our stickers are printed with top of the line full color printers. Whether your design is pure black and white, or full CMYK color, we can print it for the same low price. No extra charges per color printed, anything goes!

Any designs submitted in RGB will be converted to CMYK before printing. The CMYK color gamut cannot achieve some of the bright color values that RGB displayed on screen is capable of. Please be cautious of submitting neon / vibrant designs in RGB as they may become dull or darker when printed as CMYK.

We do not print spot colors, metallic inks, or on clear material. If you need to match pantone colors we recommend converting them to CMYK using pantone's suggested formulas. These can be found at the pantone color finder website. We do not recommend using the conversions built in to Adobe software. If an exact match is required, you may contact us about the cost of sample prints for your project.

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Kiss Cuts vs Die Cuts

Die Cut
Die Cut is when we cut the entire sticker to be a custom shape of your choosing. Our machines cut the sticker and its backing material to be a unique shape.

Kiss Cut
Kiss Cuts are light surface cuts on your sticker. You can order multiple kiss cuts on your sticker to make a sticker sheet. Kiss Cuts do not cut the backing material, so the kiss cuts peel out of the sticker as seen below.

You can add kiss cuts to a die cut sticker for the ultimate custom stickers!

Below are some great examples of kiss cut stickers:

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Sticker Hang Tags

Your custom sticker can be made into a hang tag for use in retail environments.

How it works: We will add a bit of sticker material to the top of your design. This extra material will be separated from your design with a kiss cut so that once removed from its backing, your sticker shape will remain as you design it.

We will add a 1/8 inch hole in this extra material to loop a string through and let your sticker serve as a hang tag on retail merchandise.

Click here to see sample photos of our custom sticker hang tags. You will see how any design can be turned into a sticker hang tag!

Below are some great examples of custom sticker hang tags:

Custom Sticker Hang Tags

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Easy Peel

Enhance your sticker's peelability by adding our Easy Peel option. This option adds a single kiss cut around the perimeter of your design with a bit of extra material past this kiss cut line. Your peeled out sticker will be the exact size you ordered, whether die cut or standard shapes, making the full sticker piece slightly larger than ordered.

This feature allows your sticker to be peeled much easier than when attempting to peel the material apart from the edges.

Our easy peel feature is affordably priced at just 3 cents per sticker.

Easy Peel

Easy Peel

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Get Samples

For free samples, send a self-addressed, stamped envelope to us and we'll fill it with random samples we've got around the shop and mail it back to you.*

Mail your SASE to:

StandOut Stickers
ATTN: Samples
4930 Chippewa Rd
Suite A
Medina, OH
44256

*We can't guarantee how many stickers we will send to you, or the designs that you receive. Your samples will be random examples of our work. 1 sample envelope per person, per address.

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Our Cut Vinyl Decals

Cut Vinyl Decals Installation and Details

Artwork Questions

Customizer Art Tool Terms & Conditions & Notes

StandOut Stickers Customizer art tool is offered free of charge to our customers in an effort to make ordering easier. We make no claim that it should replace professional image editing software and still believe that creating artwork using our templates is the ideal method for custom art creation.

Copyright ownership

You agree and confirm that you own the copyright on any uploaded images that you send to StandOut Stickers for printing. Any stock designs or fonts provided by StandOut Stickers for use in the customizer tool are fair-use or royalty free. You may not print or reproduce images that you do not hold the rights to. You assume all liability for the content of designs you customize and order from StandOut Stickers.

Facebook and Instagram Connections:

The art tool feature gives the option to connect to your personal Instagram and Facebook accounts. These connections are established via approved methods created by Instagram and Facebook and use secure connections ensuring user data safety. To use the art tool with these services you must log in and approve the connection between your account and the art tool. After you have submitted your custom design, you may disapprove and remove the connection in your account. This will not affect the custom design that you have submitted, however future designs would require a new connection approval.

StandOut Stickers does not have access to your Instagram or Facebook account login credentials or content. We do not keep or store your personal information or photos from these services.

Digital Proofs:

The StandOut Stickers Art Tool provides a digital proof which serves as an estimation of what your printed product will look like. StandOut Stickers makes no guarantee that your order's colors or print clarity will match the proof you receive from the art tool. Computer and phone screens often provide a greater resolution and brighter colors than print can achieve. If color adjustment and reprints are required, a discount on the reprint may be offered at our discretion.

You are responsible for ensuring that your custom design will be readable / discernible when printed at size. The customizer tool will often display your design larger than it will be in-hand when printed. Make sure your fonts and designs will be readable / discernible when printed at actual size.

Upon completing your order you will be presented with a unique URL where you can view and share your digital proof. This URL will not be made public by StandOut Stickers but will be accessible to anyone that has the URL by any means. You are solely responsible for this proof URL's traffic.

Some customizations like easy peel, kiss cuts, hang tag and possibly more are not represented in the art tool. If you create art in the tool and order these customizations, we may contact you via email with a new proof to approve before production. Check your email and spam filter for updates on your order.

Editing Designs:

Once you have submitted your design to the cart, you cannot edit your custom design. If you notice an error in your design after finalizing the design but before checking out, you must delete and recreate the design or we can help make edits to your design for a small art fee. Please email or call us with your concern before submitting your order.

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Can I try the art customizer tool without ordering?

Yes! We have set up a page where you can select a product and go right into the art customizer tool for the product you want to try.

Design Custom Stickers

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What is the maximum size sticker I can design in the customizer tool?

Due to the memory limit of some web browsers we have had to lock the maximum size of our customizer tool to 144 square inches. This should cover most of our customers. If you need help creating a design for a sticker larger than this, please email info@standoutstickers.com

Design Custom Stickers

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Can I split a quantity with multiple designs and/or finishes?

You must order one design and finish per quantity. We cannot split quantities into multiple designs or finishes.

Please know that combining multiple finishes in one order may slow production time slightly.

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What if my custom sticker doesn't fit on your templates?

Please use our custom quote tool to fill in the size and quantity of your current sticker project. You'll be able to see a price quote instantly online. Please remember to leave a 1/8" bleed on your sticker artwork if it is not on our template.

Use the 'die cut' menu to access more unique sizing options that are not offered under the standard shape size menus.

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Do you offer custom shaped die cutting?

Tired of your standard square, rectangle, circle or oval shaped sticker? Look no further! StandOut Stickers offers custom shaped die cutting for a great price! Unlike our competition who will charge an arm and a leg for custom shaped stickers. We use a different printing and die cutting method that allows our equipment to automatically die cut your custom sticker job for a low cost. View our quote page to get an accurate price quote.

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Accepted File Formats

We currently accept the following file formats: .AI, .EPS, .PDF, .TIF, .PSD & .JPEG (minimum of 300 dpi).

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Sending Artwork

The first step of our order process allows you to automatically upload your file to us, before you pay for you order. You may use this form to send us your art file from your "My Account" email address, or you can email the files to info@standoutstickers.com from your "My Account" email address.

Files over 15mb should be sent as a link via FTP, WeTransfer or some other type of large file sharing service.

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How do you achieve a true rich black print?

Many designers who are new to preparing artwork for CMYK often make the mistake of setting the CMY (cyan, magenta, yellow) values at 0%, and the K (black) value at 100%. This is not sufficient ink coverage to offer a true 'Rich Black'.

For a dark, rich black, you must include amounts of CMY to build up a base layer of pigment for the black to appear 'true'. Otherwise, with 100K black only, you get a sort of dark gray, or 'milky' black values.

Setting type and thin detailed black:
When setting small type in black on white, 100K black is preferred because the eye does not notice the lighter shade, and there are no other colors to present issues with slight registration misalignments.

Bold Graphics:
That being said, with large areas of black, and bold graphics, you must use a rich black to ensure solid dark print. We recommend a standard rich black value of 60/40/40/100. You will find other combinations suggested when searching rich black on the web, but almost anything more than 0/0/0/100 will provide better results than 100K.

Too Much Ink!!! Registration Black
If you use 100/100/100/100 you're in for trouble, as this is too much ink coverage and you will more than definitely smear / lose detail. A good rule of thumb is that you do not exceed 240 when adding up all of your values. The default for photoshop #00000 black is actually 75 / 68 / 67 / 90, which adds up to 300, and is usually pretty reliable, but for tiny details in large blocks of black ,you may have some issues with clarity.

Example:
Below is an example of how the two kinds of black appear printed next to each other, even if you can't tell it from the preview you see in photoshop / illustrator.

Rich Black - CMYK

Make sure all your blacks match!
It can happen where you are designing something and don't realize it but the black values of different pieces of your design do not match. This will be noticeable when you inspect the printed design closely, as the 'richer' values will appear darker, maybe not at first glance but upon closer inspection. Your computer monitor is not as reliable as the color picker tool. As a designer you must be aware that your black values should match unless you intentionally are setting different values for effect.

More Information:
For more information on rich black, check out the Wikipedia Article on the subject

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Sending updated artwork

If you place an order and need to update the art file you submitted with your order. Please IMMEDIATELY email info@standoutstickers.com with your order number as the subject line. Attach your new art file. Please note that we do not guarantee that emailing in art after placing an order will mean that your replacement art will be used. If we print your order artwork before you get us a replacement we do not offer reprints unless a new order is made. It is up to you to make sure the artwork you submit with your order is accurate and finished.

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Copyright / Trademark

No. Many members of Greek organizations enjoy creating custom products via StandOut Stickers. You are responsible for verifying that your submitted art does not violate Greek trademarks. Please confirm this with your organization leadership before ordering. See our terms and conditions regarding user submissions, copyright, and StandOut Stickers' indemnity against liability.

You agree to all of these terms by submitting your order.

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Shipping and Orders

Sending an order to two or more addresses

Contact us for more information on how to do this.

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Free Shipping

If you are making an order that will ship to the lower 48 United States, you can use code FREESHIP for free basic shipping. Your order will be shipped via USPS or UPS depending on the size of the order. Using promo code FREESHIP will also discount the rest of the shipping rates by the dollar value of the free shipping option, so all shipping options will be cheaper for you. You may not combine the freeship code with any other coupons or account discounts.

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Shipping carrier & shipping time

We ship to USA Addresses via UPS Ground. Depending on what part of the country you are in, shipping time is anywhere from 1-5 business days. AK / HI addresses also are available for UPS ground quotes but often the cost of these shipments may be cheaper at the 2-day rate. Check the various rates presented during checkout for the best choice for you.

Curious about Ground Shipping times? This map is a good estimate on what you can expect when ordering our cheapest shipping option. All orders ship via UPS from our facility in Medina, OH.

Remember, only 2 day shipping or faster is 'guaranteed' by UPS and if you're on the edge of one of these zones, round up.

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International Shipping

We ship via UPS International Economy or UPS Priority to a large selection of international destinations. During checkout, you may enter your shipping address to get a shipping quote for your order.

IMPORTANT NOTICE ON INTERNATIONAL SHIPMENTS

We insure/declare all shipments for their actual "per piece" value. If you are sending any shipments internationally, your package recipient will be required to pay duties/taxes by their nation's customs in order to obtain possession of their shipment. This charge is not determined by StandOut Stickers or UPS/FedEx/USPS, but by the recipient country's government. StandOut Stickers handles international shipments as a courtesy to our customers and assumes no liability for these charges, nor are we able to predetermine or estimate these fees ahead of time. They are calculated by customs upon arrival of the package. If you have any questions about this, you should contact your desired shipping company or the customs department for the country you intend to ship to.

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UPS / USPS lost order or missing delivery?

If your tracking number says "Delivered" but you cannot find your package and you're certain nobody has moved it or accepted it for you, you must contact UPS / USPS immediately.

Once an order leaves our facility, it is under the care and responsibility of UPS / USPS. Any missing deliveries must be reported to UPS / USPS. They can provide information on a refund for the value of the package. StandOut Stickers is not responsible for any missing or lost orders. Your tracking number will give you an estimated delivery date. A signature is not required for delivery. You must be available to receive this delivery personally, if not you risk your delivery being lost or stolen.

If you feel that there may be issues receiving your order in person, please contact UPS / USPS with the tracking number to schedule a pickup at a local UPS / USPS store.

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Payment Methods

We currently accept Visa, Mastercard, Discover, American Express, and Paypal.

We can also accept check / money orders for purchases. You must contact us to arrange this or any other unique or offline payment submissions.

You may also call in your payment information to us at 877-449-7703.

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Production Time

Standard production time is 5 business days after proof approval on most vinyl sticker orders. Your proof will be delivered within 48 hours and your quick response will help speed up the process. See more details about your free digital proof.

Standard production time is 7-10 business days for most cut vinyl decal orders. Cut vinyl decals may require up to 3 weeks of production time for orders over 1,000 pieces or finely detailed designs. A production time estimate will be provided with your invoice.

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Reorders

To place a reorder, just go to "My Account" and click the DETAILS link on one of your orders in "Order History". At the bottom of your order review, there is a new red button that says REORDER.

Just click this to add the order to your cart immediately and from there you can checkout with ease. You can even add items to your cart in addition to the reorder items.

Log In and Reorder Now!

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How do I use a coupon?

So you're ready to order and you have a coupon from our coupons page. What now? Simply find the coupon field in your cart, enter the code and press go.

Coupon Code Field

We allow one coupon per order. Some coupons have restrictions based on order amount or country being shipped to. See our coupons page for details on our most popular coupons.

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Can I cancel my order?

You can cancel your order at any time BEFORE we print your design. HOWEVER please note that this could be within moments after approving your proof. If you have decided to cancel your order before approving the proof this gives you more time to let us know. Please do not place an order with us until you are sure you want what you're ordering.

After we have printed your design, a refund is no longer an option.

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Amazon Pay

Our new Amazon Pay integration offers our fastest checkout experience yet!

1) Simply choose Amazon Pay during checkout and you'll be presented with an Amazon.com popup where you can securely login to your Amazon.com account.

2) Once logged in, you will be forwarded to a one page checkout where you can select from your approved Amazon addresses and payment options. Your default Amazon shipping and payment choices will be preselected.

3) Next you'll choose a shippping option. If you've already selected one in the cart, it will be preselected for you.

4) All that's left is to click the Finalize Order button and you're done!

Your orders and order status can be managed in My Account on the StandOut Stickers website. StandOut Stickers orders will not appear in your Amazon account.

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If you have an existing StandOutStickers.com account that uses the same e-mail address as your Amazon account, choosing Amazon Pay will merge your new StandOut Stickers orders into your existing account.

If your Amazon.com account uses a different e-mail address than your StandOutStickers.com account, you can change your Amazon.com login email address in your Amazon account settings to match.

Once your Amazon.com account login e-mail matches your StandOutStickers.com login e-mail, you may choose Amazon Pay and the new orders will merge into your existing StandOut Stickers account.

Your orders and order status can be managed in My Account on the StandOut Stickers website. StandOut Stickers orders will not appear in your Amazon account.

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While using our standard checkout process, Amazon Pay is an option among the other credit card and paypal payment options. Choosing this option will launch a secure Amazon.com popup window asking you to login to your Amazon account.

Once logged in, a widget will load on the payment screen containing your preselected amazon payment methods. You may select from these cards or add a new card to your Amazon.com account from this widget.

All other order details will be as you've selected them during checkout. Only your payment method will be selected from Amazon when using this Amazon Pay method.

You may then proceed to checkout as usual and the card selected in your Amazon.com account widget will be billed for your order.

Your orders and order status can be managed in My Account on the StandOut Stickers website. StandOut Stickers orders will not appear in your Amazon account.

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No. StandOut Stickers orders are shipped by StandOut Stickers and Amazon.com is simply the secure payment processor for Amazon Pay orders. Amazon is not responsible for the handling of any packages or shipping.

Orders shipped to the contiguous USA qualify for free shipping with coupon code FREESHIP

Your orders and order status can be managed in My Account on the StandOut Stickers website. StandOut Stickers orders will not appear in your Amazon account.

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No. Amazon.com is simply the secure payment processor for Amazon Pay orders. StandOut Stickers does not coordinate with Amazon.com sales events or accept Amazon.com coupons.

Your orders and order status can be managed in My Account on the StandOut Stickers website. StandOut Stickers orders will not appear in your Amazon account.

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Other Categories

I still have questions!

You can click Contact Us and use our online contact form. One of our customer service representatives will be in contact with you within 24 hours.

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